Premier Healthcare Advocacy

Healthcare is easier to navigate with someone who's been on the inside.

I help patients and families cut through confusing diagnoses, discharge instructions, and insurance paperwork — working for you, not the hospital or the insurer.

Book a free 20-minute call
Shauna Miller, RN, DNP  ·  Fresno, CA  ·  (559) 375-9992
When care feels scattered

You shouldn't have to become a medical expert overnight.

  • A discharge summary full of instructions no one explained out loud.
  • A new diagnosis, and no clear sense of what happens next — or when.
  • An aging parent with five specialists who don't talk to each other.
  • An insurance denial letter that makes no sense and a deadline to appeal it.
How I can help

Support that meets you where you are.

One-time

Single Consultation

A focused session to prep for an appointment, understand a diagnosis, or answer a pressing question.

$250
Bounded episode

Focused Project

Hands-on support through a defined stretch of care — a hospital discharge, a surgery, an insurance appeal.

$1,500
Ongoing

Care Management

Continuous coordination for chronic illness or aging parents, with monthly check-ins and priority access.

$1,200/mo
Why an independent nurse advocate

I work for you. That's the whole difference.

Clinical fluency

As an RN, I read chart notes, lab results, and discharge orders the way your care team does — and translate them into plain language for you.

No conflict of interest

Hospital advocates answer to the hospital. Insurance advocates answer to the insurer. I only answer to you and your family.

One point of contact

Instead of chasing five different departments, you have one person tracking the whole picture and following up on your behalf.

Judgment-free guidance

There are no bad questions. My job is to help you feel informed and in control of decisions that affect your health.

Getting started

How it works.

1

Free intro call

We talk through your situation, no obligation. I'll tell you honestly whether — and how — I can help.

2

A simple plan

You'll get a clear services agreement outlining scope, hours, and cost before any billed work begins.

3

Ongoing support

I get to work — attending appointments, coordinating providers, and keeping you and your family informed at every step.

Let's talk

Start with a free 20-minute call.

No obligation — just a conversation about what's going on and whether I'm the right fit to help.

Call (559) 375-9992